Welcome to S&S Activewear Website & System Transition

Welcome to the S&S Activewear customer transition page! You will find all the information you need on this page relating to the website conversion from TSF Sportswear to ssactivewear.com. We’re excited to have you join the S&S family, and we look forward to working with you!

Visit S&S Activewear

General Overview
  • Getting Started

    As part of the integration with S&S Activewear, we transitioned the TSF website to the S&S Activewear website and systems over the weekend of April 29th. At this point, you are no longer able to place orders at tsfsportswear.com and are now redirected to ssactivewear.com for all your ordering needs. We are excited to bring you this platform with all the services and support S&S Activewear offers!

  • Website Orders & System Conversion

    Over the weekend of April 29th, we transitioned the TSF website to the S&S Activewear system. At the transition, all customers received an email from [email protected] with instructions on setting up a new password for your S&S account. Your login will be the same email from your TSF account. Check your spam/junk folder if you can’t find the email in your inbox. All historical order information is provided going back to May 1st, 2019. Your general account information and addresses are accessible within your new S&S account, so you can begin ordering.

  • Ordering Locations

    As a result of the acquisition, we are continuing to operate the Pompano Beach, FL, and Puerto Rico locations under the S&S brand. We have consolidated both the TSF Texas and Alabama warehouse operations into our distribution network. You will now have access to inventory from all 7 of S&S’s distribution centers across the country, including Florida, Georgia, and Texas. To learn more, please visit our shipping coverage page: Shipping Coverage You can expect more brand offerings, a greater depth of inventory, and reliable and fast shipping from the S&S distribution network.

How To Use The Website
  • Website Info Deck

    Learn how to navigate and use all the important features on the new S&S Activewear website in this presentation.

  • Web Video Guides & FAQ

    Our web video guides show you how to use important features on the site. Video Guides For any other questions please refer to our FAQ FAQ

Customer Service Tools
  • General

    We are available in many ways to help get you what you need. Please note the current TSF Sportswear website and system will no longer be available starting April 29th, 2022. All customer service will be transitioning to ssactivewear.com. We are committed to offering you the same level of customer service you have consistently received through the resources below. If you have any questions, feel free to email us at [email protected] or call us at 800-523-2155.

  • Returns Process

    Complete your returns on ssactivwear.com with the online returns feature. Access this feature from your account and eliminate the need to call or email customer service. You can instantly receive printing labels and packing instructions and simplify the processing of replacement orders. Please be sure to check out our return policy here.

  • Help Center

    At our Help Center, you can track a package, make a return or replacement for damaged or missing goods, or use the Report an Issue for all other inquiries and concerns. Here you will also be able to find our contact information and operating hours and locations. You can also request any information you need through our Info Request Portal. It is a customer favorite for requesting information from our customer service team. Bookmark the link for easy access!

  • Chat Feature

    You can speak directly with one of our customer service representatives through the chat feature on our website Monday – Friday 7:00 AM – 7:00 PM CST.

New Marketing Tools
  • Generic Websites & Virtual Designer

    We now give our customers access to a generic website - Sportswear Collection (one version with pricing and another one without). Customers also have the option to customize their own version of the generic websites by adding their logo and business information. Simply select from several eye-catching website templates that we’ll personalize to your business in a few short steps. Custom Websites Create your own virtual mockups in a matter of minutes with our Virtual Designer tool. Access the tool from any of the product pages and make the products your own with your designs. Download or easily share mockups with your customers through email.

  • Image + Data Library & Digital Swatch Cards

    Customers now have the ability to download images directly from our image library. Image Library Access to all of our product data available through our API in an Excel file, including inventory and pricing. The data is generated on demand, to ensure the most up to date information. Data Library Customers can download and share all available swatch cards from our brand partners. Digital Swatch Cards

  • Electronic Integrations & Freight Optimizer

    We give our customers four different options to integrate with our website. Electronic Integrations Our ordering system takes the guess work out of what the most efficient way is to receive all your items from our different distribution centers by grouping items into the most efficient way.

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