Frequently Asked Questions

• What do I need to set up an account with S&S Activewear?

  To set up an account you will need your state issued Resale Certificate. You can register online or call Customer Service at 800-523-2155.

• What kind of pricing does S&S Activewear offer?

  Customers will be charged prices in effect at the time merchandise is shipped. Prices are subject to change without notice.

  • Case Price: Price per piece when you order a case of the same style, color and size. All customers who order online will receive case price.
  • Dozen Price: Price per piece for one dozen of the same style, color and size.
  
  
  • Piece Price: Individual piece purchase price.

• Does S&S Activewear offer terms?

  Yes. Below are the four methods by which you can pay for your order.

  • COD Cashiers Check: All initial orders are shipped on COD cashier's check basis. Payment must be given to the carrier in the form of a cashiers check or money order.
  • COD Check: Upon approval, customers may make payment to carrier by company check. To obtain company check privileges, request an application from your salesperson or the credit department. Personal checks will not be accepted.
  • Net Terms: Open terms are granted to customers with excellent credit references. Financial statements may be required. Open terms are net from date of invoice. A finance charge of 1% per month (12% per annum) will be charged on balances beyond established terms. We reserve the right to revoke credit terms at any time.
  • Credit Cards: We accept Visa, MasterCard, American Express and Discover. There is a fee applied at checkout when paying with credit card. Prices displayed reflect the cash discount. Please note we do not keep credit card numbers on file.

• Does S&S Activewear offer free freight?

  Yes, we offer free freight on all online orders over $200. This offer does not apply to COD charges.

• How do I log in to ssactivewear.com?

  You can log on to ssactivewear.com from any page of our site by using the login and password fields in the upper right hand corner of our website. You must be logged in to view pricing or to place an order. Certain other functions within the site will require you to be logged in as well.

• How do I log out of ssactivewear.com?

  Simply click the Sign Out button in the top navigation bar of our website.

• What should I do if I forget my password?

  Please click the “Password?” button in the top navigation bar of the website. Enter your email address and press "Submit". Shortly after submitting your request, you will receive an email that will contain your new temporary password. Once you log in you can change your password on the "My Account" page.

• What if I do not receive an email containing my temporary password?

  If you fail to receive an email within 10 minutes of submitting your request, please ensure you are receiving emails and the email is not in your spam or junk folders. If you continue to experience problems, please call us at 800-523-2155 ext. 6874.

• When ordering online, can I blind ship to my customer?

  Yes, you are able to blind ship to your customers. Just check the “Ship Blind” button on the Checkout Page before completing your order.

• Where can I find marketing tools?

  Visit our Marketing section to utilize the resources provided to assist you in marketing your company. Order custom or generic catalogs, get a custom or generic link to our website, download images from our Image Library and much more.